Relationships
No matter what other people say, I believe that in one's personal and business life, relationships and the maintenance thereof is key to be successful. When it comes to business, sure, things like price, service, product quality always matter. But would those things matter, if you were not able to establish and maintain relationships that generate trust? Consider how often relationships come into play that have been established so long ago that they seem to be from a previously life ( if there was such a thing :) ) One example just happened to me during the earlier part of the week.
The father of a very good friend and former colleague of mine (in my previous employment, which is unrelated to the computer/technology industry that I am now a part of), contacted me because he was placed in charge to create a new and separate business division of a larger company.
And he was looking for a reliable IT company to help them get set up in a temporary location, facilitate the move to the permanent location and deliver a maintenance and helpdesk support for the future. My friend's dad had looked around for a while to explore his options and then decided to make one phone call ... to me. So, now he is not only my friend's dad and a friend of mine anymore but also a customer to our company.
Now, would that business have materialized without the existing relationships? Possibly ... but to be honest, I was told that our company was not even on the radar screen until he thought of me being invited to his son's wedding.
So, certainly, my piece of advise for today:
Relationships - get them, keep them, take care of them - they are worth it !!!
Labels: advice, relationships
